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Downloadable Template: Crisis Management and Communications Planning for Local Government
When a crisis strikes your community, your department leaders need to band together to keep citizens and staff safe, disseminate critical information and instructions, respond to media inquiries, and triage priorities. Coordinating such efforts amid a crisis can feel unbearable. Instead, rely on a structured, proven, preestablished crisis management and communication plan designed specifically for your municipality. Use the template to outline such critical steps as:
- An escalation framework
- Departmental responsibilities
- Your response management workflow
- Executable actions and responsible parties
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