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Six Ways to Make it Easier for Residents to Find Your Digital Resources
Your municipal website is the face of your local government’s digital presence in the community. When residents have a question or need but aren’t sure whom to contact or what department handles the issue, they rely on your municipal website as a home base.
Optimize your municipal website to serve as the foundation of your resident communication strategy.
Your municipal website is the face of your local government’s digital presence in the community. When residents have a question or need but aren’t sure whom to contact or what department handles the issue, they rely on your municipal website as a home base. Keeping this central hub of information as clean and clear as possible ensures users can access information quickly, which will keep users coming back to engage in the future.
Download for more detail on how to optimize your website by:
– Identifying Your Highest Action Items
– Focusing on Your Navigation
– Getting the Most out of Search Functionality
– Taking Advantage of Chatbot Automation
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