Commentary Recruitment and retention remain high-priority initiatives for state and local governments 2nd October 2019 Unemployment rates are hovering around all-time lows and job growth has been far from stagnant. The economy is doing well and most Americans are gainfully employed. That sounds great, unless of course you’re a local government trying to recruit talented employees while facing budgetary constraints. Recruiting has never been easy for state and local governments, […]
Commentary Key automation practices government offices need to implement 1st October 2019 Government officials already have a tough job as they work to ensure that civil suits and crime victims receive the justice they deserve and that funds are appropriately dispersed. Luckily for government officials, this important job can be made much easier through the automation of processes. These automated systems can help streamline receivables management and […]
Commentary On-site and near-site health clinics: An attractive benefit with proven ROI 1st October 2019 Despite skyrocketing health care costs, our health care system has a poor track record of actually improving the health of individuals and populations. That leaves many employers justifiably frustrated at the lack of return from this huge investment in their employees. So why do so many employers continue to pay for health care through an […]
Commentary 3 reasons state and local governments need a strategic approach to online services 25th September 2019 Most people probably don’t think too much about how an application performs that is, until they need it and it doesn’t work. Whether you’re using an online transit scheduler for your commute, applying for financial assistance or supplemental benefits, or completing online business permit forms—if it doesn’t work, it’s a problem. These aren’t just minor […]
Commentary How a modernized employee communication experience can help you recruit and retain young talent 23rd September 2019 The benefits you offer your workforce are pretty good—that’s one of the perks of a government job, right? The issue is, a lot of your employees (especially the younger ones) don’t fully understand everything you’re offering…which means they don’t fully appreciate everything you’re offering…which means they’re more likely to jump ship for a job somewhere […]
Protecting your state and local government against ransomware attacks 18th September 2019 Security researchers have repeatedly warned the public sector about their data vulnerabilities. Yet they continue to get hammered by cyberattacks launched by hackers demanding ransom for their hijacked systems. A few recent attacks making headlines: Lake City, Fla., a community of about 12,000 people, paid roughly $462,000 in bitcoins following a ransomware attack. This follows […]
Commentary Three ways to protect your city government from a ransomware attack 11th September 2019 A ransomware attack on the city of Baltimore took place on May 7, 2019, and left citizens unable to pay parking fines and some tax and utility bills online. In its aftermath, city government employees are struggling to provide citizens with even the most basic of digital public services. City officials depend on IT systems […]
Commentary Using technology to create a space for better benefit program delivery 4th September 2019 In a time where ‘instant’ is the norm, there is tremendous opportunity to improve the speed and efficiency of benefits programs. In fact, a recent survey conducted by Equifax found that 50% of benefit administrators say streamlining internal processes and efficiencies is a top priority for their departments. Similarly, 63% of local government agencies would […]
Sponsored How do you reach the next generation? Through their phones, of course 3rd September 2019 Smart Cities Council Global Managing Editor Kevin Ebi explains the importance of engaging Generation Z through their smartphones.
Commentary 5 steps to protect municipal IT systems from a cyberattack 28th August 2019 Municipalities continue to be prime targets for cybercriminals. Unfortunately, many cities and county governments are just one click away from a ransomware infection. If not caught quickly, the loss of encrypted files can grind everyday constituent services to a halt and erode public trust. Remediation, as municipalities such as Baltimore are finding, is often an […]
Supercharge your ERP: How ERPs and Purpose-Built Solutions Work Together to Future-Proof Your Digital Strategy 15th May 2023
Mechanizing the Mop: How modernized floor cleaning technologies are delivering powerful competitive advantages 25th April 2023
Mind the Development Gaps: Keep Growth on Track by Aligning Planning, Zoning, Permitting, Licensing, and Enterprise Asset Management 19th April 2023
Young Leaders Episode 4 – Cyril Jefferson – City Councilman, High Point, North Carolina 13th October 2020
Young Leaders Episode 2 – Christian Williams – Development Services Planner, Goodyear, Ariz. 1st July 2020