Article Why equitable community engagement matters—and how to practice it 30th September 2021 Overseeing a new construction or redevelopment project in your city is never a simple task. Every phase—from due diligence about the developer, to planning, permits and zoning—takes time and a specialized skill set. One phase that requires just as much expertise, but that is sometimes overlooked, is community engagement. When a municipality does it right, […]
Commentary Navigating through the “new normal” of travel and infrastructure as cities reopen 29th September 2021 The onset of the COVID-19 pandemic disrupted local, regional and global travel patterns in unprecedented ways. By April, vehicle miles traveled plummeted across the globe. In the United States, drivers covered 70 percent fewer miles than before the pandemic. Public transit systems too saw massive declines, as workers either stopped commuting entirely or turned to […]
Article Looking for money in local budgets: IT asset management in a post-pandemic world 28th September 2021 State and local governments have been hit hard over the last 18 months. Since those jurisdictions often require balanced budgets, emergency spending during the pandemic must be offset by either budget cuts or tax increases. In fact, a Washington Post analysis shows that in 2020, the majority of states saw their tax revenues shrink with […]
Article Accelerating the transition to digital citizen services 24th September 2021 When the pandemic first took hold in the United States, the traditional means of providing local government services to citizens was disrupted and, in some cases, grounded to a halt. This accelerated the call for governments to deliver digital services to citizens, with constituents seeking a similar seamless online experience when accessing government services as […]
Article How public electric utilities can leverage federal broadband grants 20th September 2021 In a recent article for American City and County, “How local governments can prepare for the new federal broadband grants,” I mentioned that in my experience, publicly owned utilities have made excellent partners in broadband deployments. This article expounds on that thesis and makes the argument that more public electric utilities should examine how they […]
Article The art of the public art installation: Building a vision with communities 15th September 2021 Some of us view public art installations simply as points of interest when we tour unfamiliar neighborhoods. But there’s nothing simple about these installations. For municipalities, they can foster a sense of community and belonging, or they can backfire and become a source of controversy. It’s critical, therefore, that municipalities choose public art with care […]
Article Digital supply chain challenge to cities and counties—another cyber minefield to navigate 15th September 2021 As cities and counties have steadfastly turned to managed service providers for enhanced improvements and security for their networks, a new type of cyberthreat has emerged to greatly undermine trust. The irony here is that many turned to managed service providers who promised greater cyber security and hardened system protections. Perhaps managed services sounded too […]
Article Three ways cities can support a modern workforce 13th September 2021 The U.S. workforce is changing. In 2020, millions of American workers were thrust into an unprecedented working environment that resulted in working from home and new, forcibly accrued skills. One and a half years later, the experiment isn’t ending. For most of the country, the test run is looking more like the long run. As […]
Article 5 ways counties can mitigate remote access security risks 13th September 2021 Cyberattacks against the nation’s counties are on the rise. Since 2017, attacks rose an average of almost 50 percent—although this metric is likely to be a fraction of the true number, as these attacks often go unreported. With last year’s shift to more work from home and virtual learning, counties are finding themselves more exposed. […]
News Remembering 9/11: The impact, then and now 10th September 2021 Sometimes, an event marks history with such ferocity that innumerable mundane occurrences taking place simultaneously are indelibly stamped in the memory of every person living at the time—each unique to the individual. These instances define a generation and change a nation’s trajectory in the broader scheme of human civilization: Pearl Harbor; the moon landing; the Sept. 11, 2001 attacks. Two decades on from that infamous day, when four commercial flights were hijacked by terrorists and nearly 3,000 people perished in New York City, Washington, D.C., and Shanksville, Penn., Americans are still haunted by the images of dust-covered victims stumbling from the wreckage—they’re still […]
Supercharge your ERP: How ERPs and Purpose-Built Solutions Work Together to Future-Proof Your Digital Strategy 15th May 2023
Mechanizing the Mop: How modernized floor cleaning technologies are delivering powerful competitive advantages 25th April 2023
Mind the Development Gaps: Keep Growth on Track by Aligning Planning, Zoning, Permitting, Licensing, and Enterprise Asset Management 19th April 2023
Young Leaders Episode 4 – Cyril Jefferson – City Councilman, High Point, North Carolina 13th October 2020
Young Leaders Episode 2 – Christian Williams – Development Services Planner, Goodyear, Ariz. 1st July 2020