Attributes: Article

broadband

Article

Funding fiber broadband: The path to growing communities

The Infrastructure Investment and Jobs Act (IIJA) presents communities with the ability to build broadband infrastructure that has been shown to deliver substantial and long-lasting economic benefits by creating jobs and attracting businesses as well as improving the quality of life for the people who live there. Local leaders need to be proactive and engaged […]

CRM

Article

CRM beyond sales: How government CRM can improve citizen engagement and satisfaction

Private companies know the value of customer relationship management and CRM workflows. For anyone new to CRM, it is a technology that helps companies manage relationships with current and potential customers. CRM systems help companies manage customer relationships throughout the entire customer life cycle, including sales, ecommerce, marketing and more. CRMs help organizations focus on […]

heat

Article

Taking on the heat with tech: Cities create chief heat officers

Usually, my writing has focused on all things tech leadership in local government. And if the term “heat” was ever mentioned, it was directed towards either IT or the CIO. Given all the weather tragedies across the globe it is time we simply stop just talking about it and start doing something about it. This […]

security

Article

Note to cities: Watch out for security gaps and hidden expenses as you acquire new IT systems

Government purchasers need to be aware of the security concerns new technology can introduce into a network or system, says Jeffrey Jones, a national security and global trade attorney with the firm of Lowenstein Sandler LLP. “State and local governments are soft targets for ransomware actors and cyberattacks because smaller government entities often lack the […]

water

Article

Investing in America’s onsite wastewater treatment systems for equity and sustainability

Ensuring that all U.S. households have access to clean water and sanitation will require a re-alignment of resources and investment, not only for centralized wastewater treatment systems but for decentralized ones too. Nearly 20 percent of America’s households today depend on onsite wastewater treatment systems (OWTS or onsite systems), but only about 2 percent of […]

document imaging

Article

Local governments find document imaging solutions through cooperative contracts

Today, local governments face security, document management and remote work challenges. Canon USA has several digital imaging products and systems that address these organizational tests. Canon USA’s state and local government solutions division provides a portfolio of imaging solutions and software offerings. These include its black-and-white and color multifunction devices as well as production center […]

license plates

Article

Police adopt license plate readers at an accelerating pace

Without a doubt, more law enforcement agencies are acquiring automated license plate reader cameras and technology (ALPR). Study producer Transparency Market Research (TMR) expects the global ALPR market to expand at a compound annual growth rate of 9 percent during the forecast period, 2020 to 2030. Much of the growth is linked to a rise […]

digital

Article

Reassessing government technology and processes now, before the next crisis

While COVID-19 is far from “over,” businesses, governments and constituents are starting to regain a sense of normalcy in their lives. What does normal look like? Which changes initiated over the last few years are here to stay? What should we do going forward to better serve our constituents? One of the pandemic’s lasting impacts […]

disabilities

Article

Key considerations for local governments seeking compliance with the Americans with Disabilities Act

The Centers for Disease Control (CDC) estimates that one-in-four adults in the Unites States are living with disability, and that number may still rise as our largest generation, the Baby Boomers, continue to age. Though the Americans with Disabilities Act (ADA) is more than 30 years old, continuing to inventory and address the accessibility of […]

school zones

Article

Making school zones safer for students and pedestrians

For the past decade, pedestrian fatalities and injuries due to speed-related vehicle accidents have been on the rise. Sadly, an alarming number of those injuries have occurred in school zones. According to the Transportation Research Board, 25,000 children are injured annually and more than 100 killed on average while walking to or from school, all […]

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