Commentary

Finding the value of emotional intelligence

I started my policing career in 1995 in a south-central Pennsylvania city, after spending eight years in the U.S. Army. I moved up the ranks quickly: detective in two years; sergeant after seven; lieutenant in 11; and captain before my 14th anniversary with the department. I also served on the county’s tactical team in a […]

Commentary

Maintaining ADA compliance for government websites

For millions of people in the U.S., various disabilities make accessing government websites a tougher experience compared to other users. That struggle does more than frustrate a user; it’s in direct violation of the Americans with Disabilities Act (ADA). The ADA establishes equity among people with disabilities when it comes to accessing both public and […]

Commentary

Crime prevention through environmental design provides subtle yet strong design-based security

In the last several years, our country has collectively experienced the horror of active shooters in public spaces. While these acts of violence have occurred throughout history, our collective awareness has heightened in recent times. Continuous news cycles, live reporting and the proliferation of social media have kept us aware of up to the minute […]

Commentary

How smart cities are improving business and people’s lives

Hundreds of cities around the world are embracing the concept of a Smart City, the idea that we can enhance the connectivity of our communities by integrating advanced telecommunications, data analytics, and regional sensor networks into our approach to delivering traditional city services. By weaving together information from multiple perspectives, cities can create a framework […]

Commentary

Why and how public sector leaders should help their employees retire

Do pensions matter as much as they used to? According to a recent Accenture study, pensions remain a major factor for job seekers. Not only are workers more likely to accept a job offer that includes pension benefits, they are also significantly more likely to keep working for an organization that provides a retirement plan. […]

Commentary

When the Department of Justice comes knocking

If the U.S. Department of Justice (DOJ) investigates your public entity, do you know how to respond? The DOJ may investigate regarding discrimination in employment practices such as sex discrimination, USERRA violations, and National Origin Discrimination, among others. Every public entity should prepare for the prospect of such an investigation and handle sensitive matters as […]

Commentary

Three key steps for protecting citizen data – and easing compliance and encryption

Amid growing concerns from the general public around data privacy, city and state governments are experiencing increased pressure from citizens around how their personal data is being protected. For IT directors managing smaller cities, to teams managing major state departments, there are a few key steps to ensure that your citizen data remains protected. While […]

Commentary

Harnessing public data to create a civic analytics strategy

Harnessing public data to improve government performance is an important but fraught aspect of governing today. While new technologies and data can offer insights to improve service delivery, streamline and better evaluate program performance, and support more equitably deployed resources, getting from data to analytics requires an immense amount of coordinated effort. From internal capacity […]

Commentary

Voting systems are under attack

Digital threats to our election system didn’t begin with Russia, and they certainly won’t end with Russia either. Over the next few years, local governments across the US can expect to be targeted by a diverse range of malicious actors, from state-sponsored hacking teams to criminals, hacktivists and opportunists, who could use a wide range […]

Commentary

Creating smart cities of the future

As more and more people begin understanding the vision of what smart cities can be and how we will live in them, action plans become even more important. Turning vision into reality takes hard work, persistence and significant resource investments. American Electric Power (AEP) Ohio is one utility company leading the smart cities movement. In […]

Attributes: Commentary

Commentary

Finding the value of emotional intelligence

Commentary

Maintaining ADA compliance for government websites

Commentary

Crime prevention through environmental design provides subtle yet strong design-based security

Commentary

How smart cities are improving business and people’s lives

Commentary

Why and how public sector leaders should help their employees retire

Commentary

When the Department of Justice comes knocking

Commentary

Three key steps for protecting citizen data – and easing compliance and encryption

Commentary

Harnessing public data to create a civic analytics strategy

Commentary

Voting systems are under attack

Commentary

Creating smart cities of the future

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