Can Tom Ridge make a difference?
No sooner had Pennsylvania Governor Tom Ridge returned to his office following his appointment as the first head of the newly established Homeland Security Office than the phone started ringing.
An outpouring of offers of help and support to a designated hero was a natural response from public and private sector leaders still haunted by images of hijacked American jetliners searing a blue September sky with smoke and flame and ultimately causing the deaths of more than 3,000 innocent people.