News Dallas ransomware attack shuts down systems, forces public safety to use backup communication protocols 11th May 2023 For the last week, information technology administrators in Dallas have been working around the clock to mitigate the impact of a widespread ransomware attack that disrupted business, caused first responders to impliment backup communication protocols, and took public-facing digital infrastructure offline. Since the early morning hours of last Wednesday, when ransomware was discovered in the […]
Article Digital government transformation needs to start with citizens 28th April 2023 After experiencing a major flood or natural disaster, the last thing a citizen wants is difficulty filing a claim with FEMA. But that is what often happens. Unclear instructions, extraneous information and way too many steps can often cause citizens to have to do way too much to get way too little. And, it’s not […]
Article Improving the competitiveness of U.S. smart cities and counties 27th April 2023 In my last article in this journal, “Building smart cities and counties with the Infrastructure Act,” I recommended that the funding available from the Infrastructure Act presented an opportunity for U.S. city and county jurisdictions to ramp up their smart city/smart county programs. At that time I noted that historically the U.S. lags far behind […]
Article How tech can make sure every voice is heard in civil discourse 25th April 2023 The loudest voice in the room is the one that is heard. The person who can earn the attention of the greatest number of people holds the most power. And this is a serious problem for civil discourse. The loudest voice in a room is not always representative of the majority, and a single voice […]
News Cybersecurity agencies publish guide of cybersecurity best practices for smart city networks 21st April 2023 From self-driving cars that communicate with traffic lights to water management solutions and drones that can zip deliveries automatically across otherwise congested neighborhoods, there’s a lot to be excited about when it comes to the future of smart cities. Emerging technology poses an opportunity for administrators to create safer, more efficient and resilient cities by […]
Article Expanding accessibility: How local governments can digitize inclusively 21st April 2023 Today, people use online channels to do almost everything, from shopping to receiving public health announcements. In this unstoppable path toward digital adoption, local governments must grapple with how they will meet their citizens’ changing needs, behaviors and expectations. With almost 1/3 of people worldwide viewing digital offerings as a top way governments can improve, […]
Article The future looks bright for the EV market: A guide to navigating the Infrastructure and Inflation Reduction Acts 20th April 2023 Both the Infrastructure Investment and Jobs Act and the Inflation Reduction Act offer many incentives for municipalities and individuals to invest in electronic vehicles (EV) and the underlying infrastructure. With sky-high oil pricing and growing climate concerns, the topic of EVs and related charging infrastructure are in the news. Let’s look at the opportunities these […]
News Report: Digital services are becoming more prevalent, but many don’t regularly access them 19th April 2023 When working from town halls, city offices, and via digital services, it can be difficult for administrators to fully comprehend the impact of government on constituents, and their perception of it. Especially in this digital era, there’s a divide that must be spanned through focused outreach, thoughtful web design, and intentional digital engagement. A new […]
Article Facing up to facial recognition 19th April 2023 While many communities have developed ordinances and regulations aimed at banning or limiting facial recognition—it’s time to re-evaluate. Consumers have generally accepted facial recognition because it makes things easier and still provides a healthy degree of protection as opposed to forgetting or misplacing passwords. Smartphone users use facial recognition every time they look at their […]
News Proposed pollution standards could accelerate EV sales to 67% by 2032 12th April 2023 Electric vehicles represent the future of transportation, and the federal government is doubling down on its push to increase toward a clean-energy future by introducing the nation’s strongest-ever pollution standards for cars and trucks. The standards are projected to accelerate the percentage of electric vehicles (EVs) in total U.S. car, SUV and light truck sales […]
Supercharge your ERP: How ERPs and Purpose-Built Solutions Work Together to Future-Proof Your Digital Strategy 15th May 2023
Mechanizing the Mop: How modernized floor cleaning technologies are delivering powerful competitive advantages 25th April 2023
Mind the Development Gaps: Keep Growth on Track by Aligning Planning, Zoning, Permitting, Licensing, and Enterprise Asset Management 19th April 2023
Young Leaders Episode 4 – Cyril Jefferson – City Councilman, High Point, North Carolina 13th October 2020
Young Leaders Episode 2 – Christian Williams – Development Services Planner, Goodyear, Ariz. 1st July 2020
