Gallery The 10 best U.S. cities for electric trucks 26th October 2021 Americans love their trucks. According to Edmonds, four out of the top 10 best-selling vehicles in the United States are pickup trucks. But trucks also are not the greatest choice in the fight against climate change. This is a fact recognized by automobile manufacturers like GM and Ford, who have announced they will begin transitioning […]
Article How counties can create more efficient courts and enhance the juror experience 26th October 2021 Until recently, Collin County, Texas, had antiquated jury management technology, and the workload required to manage it was becoming overwhelming. Our fast-growing county needed a quicker, more efficient way for the jury staff of my office to satisfy the needs of the many courts we serve including 13 District Courts, seven County Courts, four Justice […]
Article Cloud security is key to cybersecurity resilience in state and local governments 22nd October 2021 The evolution of cloud technologies and the magnitude of what they are enabling in state and local government is immeasurable—from enabling first responders in the field, vaccine distribution and tracking, to remote learning and working. In fact, cloud technologies largely enabled government operations when the COVID pandemic hit. As the old saying goes, along with […]
Commentary Integrative software programs stitch together plethora of government service applications 21st October 2021 From paying parking tickets to pulling up property cards, there’s an app for just about every digital service these days. That’s convenient for constituents, but perhaps annoying for the administrators who must keep track of all the different passwords—especially if they’re trying to manage municipal business across a plethora of platforms via a legacy framework. “All these applications […]
News As cybercrime increases, local governments face an uphill battle in hardening digital defenses 8th October 2021 What would a small community do if its school district’s network was attacked by ransomware? What about if a municipally managed wastewater treatment plant in a rural county was shut down by a digital onslaught initiated by organized cybercriminals operating a continent away? With cyberthreats increasingly targeting municipal frameworks, these are the types of questions that constituents should be […]
News Microsoft commits $150 million to modernizing government cyber infrastructure 29th September 2021 As local and county governments pivot to meet rapidly evolving cybersecurity threats, Microsoft, alongside several other leading American tech brands, is stepping up to contribute expertise, support and investments in the effort. “Fostering U.S. economic growth and prosperity hinges on our collective ability to create a safer world,” Rick Wagner, president of Microsoft Federal penned in a statement issued along with a pledge to commit “$150 million […]
Commentary Navigating through the “new normal” of travel and infrastructure as cities reopen 29th September 2021 The onset of the COVID-19 pandemic disrupted local, regional and global travel patterns in unprecedented ways. By April, vehicle miles traveled plummeted across the globe. In the United States, drivers covered 70 percent fewer miles than before the pandemic. Public transit systems too saw massive declines, as workers either stopped commuting entirely or turned to […]
Article Accelerating the transition to digital citizen services 24th September 2021 When the pandemic first took hold in the United States, the traditional means of providing local government services to citizens was disrupted and, in some cases, grounded to a halt. This accelerated the call for governments to deliver digital services to citizens, with constituents seeking a similar seamless online experience when accessing government services as […]
Article How public electric utilities can leverage federal broadband grants 20th September 2021 In a recent article for American City and County, “How local governments can prepare for the new federal broadband grants,” I mentioned that in my experience, publicly owned utilities have made excellent partners in broadband deployments. This article expounds on that thesis and makes the argument that more public electric utilities should examine how they […]
News Chicago to triple its network of contactless payment kiosks throughout the city 17th September 2021 The City of Chicago has announced it will triple its network of secure, contactless payment kiosks. Through its continued partnership with CityBase, this brings the total number of kiosks to 74 at 70 locations throughout the city, including several with 24/7 access. Chicago and CityBase first introduced payment kiosks in 2017, providing residents a method […]
Supercharge your ERP: How ERPs and Purpose-Built Solutions Work Together to Future-Proof Your Digital Strategy 15th May 2023
Mechanizing the Mop: How modernized floor cleaning technologies are delivering powerful competitive advantages 25th April 2023
Mind the Development Gaps: Keep Growth on Track by Aligning Planning, Zoning, Permitting, Licensing, and Enterprise Asset Management 19th April 2023
Young Leaders Episode 4 – Cyril Jefferson – City Councilman, High Point, North Carolina 13th October 2020
Young Leaders Episode 2 – Christian Williams – Development Services Planner, Goodyear, Ariz. 1st July 2020