News Ahead of election season, cybersecurity agency releases toolkit to help secure local systems 23rd August 2022 As summer draws to an end, another season, which can be just as blisteringly hot at times, is heating up: Election season. Besides the steady drumbeat of headlines that accompany election cycles, voting presents an emerging annual challenge for administrators as systems move increasingly closer to the digital realm, and as cyberattacks become more commonplace. […]
Article Local governments stay vigilant to cyber threats when acquiring technology 23rd August 2022 Technology in cities and counties may be vulnerable to hackers and malicious actors. That’s why local government administrators need to stay on guard, says Jason W. Mitchell, who is director of Baltimore’s Department of Public Works. “Hackers are trying to steal data from government agencies, which have highly valuable and confidential information.” He adds that […]
News Tech companies partner with Texas city to bring connectivity to five underserved communities 19th August 2022 A few years ago, the issue of equity in broadband access and connectivity was suddenly thrust to the forefront of public discourse when news of schoolchildren logging into remote classrooms from library parking lots and the local McDonald’s broke headlines. Since then, public and private organizations across the country have been working hard to make […]
Article Funding fiber broadband: The path to growing communities 18th August 2022 The Infrastructure Investment and Jobs Act (IIJA) presents communities with the ability to build broadband infrastructure that has been shown to deliver substantial and long-lasting economic benefits by creating jobs and attracting businesses as well as improving the quality of life for the people who live there. Local leaders need to be proactive and engaged […]
Article CRM beyond sales: How government CRM can improve citizen engagement and satisfaction 17th August 2022 Private companies know the value of customer relationship management and CRM workflows. For anyone new to CRM, it is a technology that helps companies manage relationships with current and potential customers. CRM systems help companies manage customer relationships throughout the entire customer life cycle, including sales, ecommerce, marketing and more. CRMs help organizations focus on […]
Article Taking on the heat with tech: Cities create chief heat officers 17th August 2022 Usually, my writing has focused on all things tech leadership in local government. And if the term “heat” was ever mentioned, it was directed towards either IT or the CIO. Given all the weather tragedies across the globe it is time we simply stop just talking about it and start doing something about it. This […]
News Amid digitization of public infrastructure, cybersecurity is increasingly a challenge 15th August 2022 The digitization of public infrastructure is a double-edged sword: While technology can streamline workflows and make systems run more efficiently, it’s also vulnerable to digital threats. “The integration of new technologies into the public transit industry has resulted in improved service offerings to customers. But while these new services provide important information and conveniences to […]
Article Note to cities: Watch out for security gaps and hidden expenses as you acquire new IT systems 15th August 2022 Government purchasers need to be aware of the security concerns new technology can introduce into a network or system, says Jeffrey Jones, a national security and global trade attorney with the firm of Lowenstein Sandler LLP. “State and local governments are soft targets for ransomware actors and cyberattacks because smaller government entities often lack the […]
News $52B semiconductor investment intended to rejuvenate American manufacturing 10th August 2022 Three decades ago, American manufacturing dominated the semiconductor industry, producing about 40 percent of the global supply annually. But over time, companies shipped business overseas looking to cut costs, and today, the nation produces only 10 percent of all semiconductors. It’s something the Biden Administration is trying to change through CHIPS and Science Act. “There […]
Capitalizing on hybrid work, these 10 cities are ready to take advantage 3rd August 2022 Hybrid work is an accelerating trend that’s becoming the norm as attitudes rapidly change. And amid this nationwide shift to work-from-home setups, local governments are moving quickly to capitalize on the emerging opportunities that come with a workforce that’s not physically tied to any particular office building. For administrators seeking to entice remote workers to […]
Supercharge your ERP: How ERPs and Purpose-Built Solutions Work Together to Future-Proof Your Digital Strategy 15th May 2023
Mechanizing the Mop: How modernized floor cleaning technologies are delivering powerful competitive advantages 25th April 2023
Mind the Development Gaps: Keep Growth on Track by Aligning Planning, Zoning, Permitting, Licensing, and Enterprise Asset Management 19th April 2023
Young Leaders Episode 4 – Cyril Jefferson – City Councilman, High Point, North Carolina 13th October 2020
Young Leaders Episode 2 – Christian Williams – Development Services Planner, Goodyear, Ariz. 1st July 2020
